Documentation Clerk

Are you organised, detail-focused, and ready to play a vital role in the fast-moving world of shipping and logistics? Do you thrive on accuracy and enjoy supporting smooth international trade? We’re looking for a proactive Documentation Clerk to join a leading logistics team in Felixstowe!

What You’ll Be Doing

• Preparing and processing shipping and customs documentation for import/export shipments
• Maintaining accurate records and files for all cargo movements
• Liaising with shipping lines, freight forwarders, and customers to ensure correct paperwork
• Checking documents for compliance with regulations and client requirements
• Coordinating with internal teams to support seamless operations
• Responding to queries and resolving documentation issues promptly

About You

• Previous experience in documentation, shipping, or logistics (essential)
• Good understanding of shipping documents (Bills of Lading, customs entries, etc.)
• Excellent organisational and communication skills
• Confident using MS Office and logistics systems
• Detail-oriented, proactive, and able to work to tight deadlines
• Team player with a solutions-focused, can-do attitude

Desirable

• Experience with both sea and road freight documentation
• Knowledge of international trade compliance

What’s On Offer

• Competitive salary and benefits
• Join a modern, tech-driven, and supportive team in Felixstowe
• Full-time, permanent role with career progression
• Ongoing training and professional development
• £250 referral bonus if you refer a successful candidate (after 3 months)

Ready to take your career to the next level in shipping and logistics? Apply today!