🗂️ Job Title: Customer Services – Transport Sector
📍 Location: Felixstowe

🗓   Monday to Friday | ⏰ 08:00–17:00

🚀 Start Date: Immediate start

About the Role 💼

😊 Be the go-to contact for customers and drivers—friendly, reliable, and helpful
📞 Handle enquiries and resolve issues quickly
🚚 Keep daily operations running smoothly for a busy logistics provider in Felixstowe
🗣️ Use your strong communication skills and attention to detail to deliver excellent service
🔁 Help ensure clients have a great experience and keep coming back

You’ll need

🗓️ 1+ years’ experience in customer service (transport/logistics preferred)
🗣️ Confident communicator with strong problem-solving skills
🗺️ Good UK geographical knowledge
💻 Comfortable with Microsoft Office (Excel, Outlook, Word)
🗂️Highly organised and able to multitask under pressure
🔎 Proactive attitude and attention to detail

🗃️What You’ll be doing

📞Respond to customer and driver enquiries by phone and email
💻 Input and manage bookings using transport management software
🤝 Liaise with drivers, operations, and clients to resolve issues quickly
🚚 Track deliveries and collections, providing regular updates
🗃️ Maintain accurate records and ensure data entry is up to date
📋 Support account management and general office operations as needed

What’s On Offer:

💷 Competitive salary

🚗 On-Site Parking
🎯 On-going training and career progression
🤗 Supportive and professional environment

📢 Next Steps:
Ready to be a key player as a Transport Customer Service Advisor, then Apply now!
📞 01394 570 156 / 01473 375 158
📧 info@lmerecruitment.com
🌐 www.lmerecruitment.co.uk

INDHP