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Operations Clerk
- Posted 30 June 2025
- Salary 37000
- LocationFelixstowe
- Job type Permanent
- Discipline Freight Forwarding
- Reference32175
Job description
Import Freight Forwarder ๐ข๐ฆ๐
A bit about the company...
Join a dynamic, privately-owned shipping and logistics business with a reputation for innovation, reliability, and tailored solutions. This team is committed to exceeding industry standards and offers a friendly, supportive environment with real room for progression. If youโre passionate about logistics and want to be part of a forward-thinking company, this is the place for you!
Join a dynamic, privately-owned shipping and logistics business with a reputation for innovation, reliability, and tailored solutions. This team is committed to exceeding industry standards and offers a friendly, supportive environment with real room for progression. If youโre passionate about logistics and want to be part of a forward-thinking company, this is the place for you!
So what does the role look like?
- ๐ข Handling and managing all aspects of import freight forwarding operations
- ๐ Coordinating with overseas agents, suppliers, and customers to ensure timely, efficient cargo movement
- ๐ Processing and managing shipping documentation (Bills of Lading, import declarations, customs paperwork)
- ๐ค Providing excellent customer serviceโaddressing client queries and resolving issues promptly
- ๐ Ensuring compliance with all relevant regulations and industry standards
- ๐ป Maintaining and updating internal databases and tracking systems
- ๐ฌ Negotiating rates with carriers and suppliers to achieve the best possible terms
Do you have what it takes?
- โ Minimum of 2 yearsโ experience in import freight forwarding
- ๐ Comprehensive knowledge of shipping and logistics procedures
- ๐ป Proficiency in IT applications relevant to the role, including MS Office
- ๐๏ธ Strong organisational skills with the ability to multitask effectively
- ๐ฃ๏ธ Exceptional communication and interpersonal skills
- ๐ง Attention to detail and accuracy in handling documentation
- ๐ค Ability to work independently as well as part of a team
Hereโs the package breakdown for you...
- ๐ท Competitive salary
- ๐ฏ Company bonuses based on performance
- ๐ด 23 days holiday plus bank holidays
- ๐ Opportunities for career progression and personal development
Ready to level up your freight forwarding career in a supportive, ambitious team? Apply today!