Operations Clerk

Posted 30 June 2025
LocationFelixstowe
Job type Permanent
Discipline Shipping
Reference32175

Job description

Import Freight Forwarder 🚢📦🌍
A bit about the company...
Join a dynamic, privately-owned shipping and logistics business with a reputation for innovation, reliability, and tailored solutions. This team is committed to exceeding industry standards and offers a friendly, supportive environment with real room for progression. If you’re passionate about logistics and want to be part of a forward-thinking company, this is the place for you!
 
So what does the role look like?
  • 🚢 Handling and managing all aspects of import freight forwarding operations
  • 🌍 Coordinating with overseas agents, suppliers, and customers to ensure timely, efficient cargo movement
  • 📄 Processing and managing shipping documentation (Bills of Lading, import declarations, customs paperwork)
  • 🤝 Providing excellent customer service—addressing client queries and resolving issues promptly
  • 🛃 Ensuring compliance with all relevant regulations and industry standards
  • 💻 Maintaining and updating internal databases and tracking systems
  • 💬 Negotiating rates with carriers and suppliers to achieve the best possible terms
Do you have what it takes?
  • ✅ Minimum of 2 years’ experience in import freight forwarding
  • 🚛 Comprehensive knowledge of shipping and logistics procedures
  • 💻 Proficiency in IT applications relevant to the role, including MS Office
  • 🗂️ Strong organisational skills with the ability to multitask effectively
  • 🗣️ Exceptional communication and interpersonal skills
  • 🧐 Attention to detail and accuracy in handling documentation
  • 🤗 Ability to work independently as well as part of a team
Here’s the package breakdown for you...
  • 💷 Competitive salary
  • 🎯 Company bonuses based on performance
  • 🌴 23 days holiday plus bank holidays
  • 🚀 Opportunities for career progression and personal development
Ready to level up your freight forwarding career in a supportive, ambitious team? Apply today!