🧑‍💼 Customer Services Advisor in Logistics – Felixstowe
📍 Location: Felixstowe
🗓️ Hours: Monday – Friday, 8am – 5pm
💷 Salary: £30,000
📄 Contract: Temp – Perm
🚀 Start Date: Immediate

A bit about the company...

 Based in Felixstowe 📍, the Company is a trusted freight and logistics partner 🚚🚢 known for fast, reliable service ⏱️ and strong local expertise. Their team 🤝 delivers tailored solutions, proactive support 🗣️, and seamless shipping for businesses across the region!

Key Responsibilities

📞 Deliver outstanding customer service via phone, email, and in person

📝 Accurately process orders, bookings, and customer requests

🛠️ Resolve customer queries and issues promptly and professionally

🤝 Liaise with internal teams and external partners to ensure smooth service delivery

📂 Maintain up-to-date records and documentation

💡 Identify opportunities to improve processes, sales and customer satisfaction

What we’re looking for:

🧑‍💼 Previous experience in a customer service, call centre, or administration role (ideally within logistics or transport)

🗣️ Excellent communication and interpersonal skills

🧩 Strong problem-solving abilities and attention to detail

💻 Confident using IT systems (MS Office, email, CRM systems, etc.)

🤝 Ability to work as part of a team and independently

🔄 Flexible and adaptable approach to work

📢 Next Steps:
Ready to be a key player in Customer Services, then Apply now!
📞 01394 570 156 / 01473 375 158
📧 info@lmerecruitment.com
🌐 www.lmerecruitment.co.uk

INDHP